Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the online gambling services offered under the brand 1x-casino-united-kingdom on the website 1iks.casino (the "Website") and set out the legally binding rules applicable to your use of the Website and its services. These Terms are effective from 6 November 2025 and apply to all access and use of the services from that date onwards.

The services are operated on an offshore basis under a Curaçao eGaming licence and are not licensed or regulated by the United Kingdom Gambling Commission ("UKGC"). If you are resident in the United Kingdom, you access and use the Website as an offshore service without UKGC protections. It is your responsibility to ensure that accessing and using the Website is lawful in your jurisdiction.

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below. These definitions apply in the singular and plural, and references to "include" or "including" are without limitation.

Operator means ACOM Latin America N.V., a company incorporated in Curaçao with registration number 157769, which operates the Website and provides the gambling services under a Curaçao eGaming licence number 1668/JAZ. For certain payment methods, the Operator may act together with or through payment processing entities including Exidna Enterprises LTD, Exinvest Limited and Klafkaniro Ltd (all Cyprus-registered companies acting as processing agents).
Website means the online platform located at https://1iks.casino and any mobile versions, applications, subdomains or mirrors through which the Operator provides the services under the brand 1x-casino-united-kingdom.
User or Player means any natural person who creates an account or otherwise accesses, uses, or attempts to use the services on the Website.
Account means a registered user account opened in your name with the Operator, enabling you to deposit funds, place Bets, participate in games and withdraw winnings.
Services means all gambling and related services made available on the Website, including casino games, live casino, virtual games, sports betting (if offered), promotional offers, bonuses and any ancillary services.
Bet or Wager means any monetary stake placed by you on the outcome of a game, event or other gambling activity offered on the Website, including spins, hands, rounds, tickets, selections or any equivalent stake.
Bonus means any promotional value, such as extra funds, free spins, free bets, cashback, loyalty rewards or similar benefits, credited to your Account by the Operator subject to specific conditions.
Real Money Balance means the portion of your Account balance consisting of funds you have deposited and any winnings derived from such deposits, excluding non-withdrawable Bonus funds until their wagering conditions are met.
Bonus Balance means the portion of your Account consisting of Bonus funds and any winnings generated from such funds that have not yet met the wagering or other conditions for conversion into Real Money Balance.
KYC ("Know Your Customer") means identity verification and due diligence procedures carried out by the Operator in line with applicable anti-money laundering and counter-terrorist financing requirements.
Payment Processor means any third-party entity, such as Exidna Enterprises LTD, Exinvest Limited or Klafkaniro Ltd, engaged by the Operator to process deposits, withdrawals and other payment transactions on its behalf.
UK Player means a Player who is ordinarily resident in the United Kingdom or accessing the Website from an IP address located in the United Kingdom.
Rules means any game rules, sports rules, promotional rules, help pages, FAQs, or other specific conditions displayed on the Website which supplement or interpret these Terms.

Account Registration

Eligibility and Age Restrictions

Minimum age: You may only open an Account and use the Services if you are at least 18 years old or older than the minimum legal gambling age in your jurisdiction, whichever is higher. Access by persons under 18 is strictly prohibited.
Jurisdictional legality: You are solely responsible for ensuring that online gambling and the use of offshore services such as 1x-casino-united-kingdom on 1iks.casino are legal under the laws applicable to you. If you are a UK Player, you acknowledge that the Operator is not licensed by the UKGC and that you do not benefit from UKGC regulatory protections (including GAMSTOP, UK-approved ADR schemes or UK-specific fund segregation requirements).
One account per person: You may hold only one Account. Multiple Accounts, whether under the same or different identities or payment instruments, are prohibited and may result in closure of all related Accounts and forfeiture of Bonuses and winnings.

Account Creation Process

Registration information: To open an Account, you must complete the registration form on the Website and provide accurate, complete and current information, including your full name, date of birth, country of residence, contact details and, where required, source of funds and occupation information.
Email and contact verification: The Operator may require you to verify your email address, mobile number or other contact methods by sending a confirmation link, code or message. Your Account may remain limited until such verification is completed.
KYC and identity checks: The Operator may request KYC documents at any time, including but not limited to a copy of your valid passport or ID card, proof of address (such as a recent utility bill or bank statement), and proof of payment method ownership. Verification may be repeated periodically or when total deposits, withdrawals or activity reach certain thresholds.
Timeframes: KYC review usually takes place within a reasonable time after receipt of complete documents, typically within a few business days. However, during periods of high demand or where additional checks are required, processing may take longer. You will cooperate promptly to avoid delays to deposits, play or withdrawals.

User Obligations and Account Security

Accuracy of data: You warrant that all information you provide is true, accurate and not misleading, and you will promptly update your details if they change. Providing false or misleading information, including misrepresenting your age, identity or residence, may result in suspension or closure of your Account and forfeiture of any applicable Bonuses and winnings.
Login credentials: You must keep your username, password and any other login credentials strictly confidential. You are responsible for all activity on your Account, whether or not authorised by you, unless the Operator has failed to maintain reasonable security measures.
Unauthorised access: If you suspect that your Account has been compromised or accessed without your permission, you must immediately change your password and contact the Website's customer support using the channels provided on 1iks.casino.
Use of third parties: You must not permit any third party to access your Account or use the Services on your behalf. You may not sell, transfer or assign your Account to any other person.

Prohibited Uses

Illegal activity: You must not use the Website for any unlawful purpose, including money laundering, terrorist financing, fraud or violation of sanctions regimes. The Operator may report suspicious activity to relevant authorities and freeze or close Accounts as required.
Self-exclusion systems: The Operator is not part of the UK GAMSTOP self-exclusion scheme or other UKGC-mandated tools. If you are subject to a national or local self-exclusion scheme in the UK or elsewhere, you must not seek to circumvent it by using this offshore Website. You remain responsible for managing your gambling behaviour.

Betting & Gameplay Rules

Placing Bets and Participation in Games

Availability of games: The Operator offers a range of casino games, live casino tables, and may offer sports betting or other products as displayed on the Website. Availability of particular games or providers may vary by jurisdiction and may be changed, suspended or removed at any time.
Types of Bets: Bets may include, without limitation, slot spins, table game wagers, live dealer bets, sports bets, virtual bets and other game-specific stakes. The specific rules for each game or betting market are set out in the relevant game rules or help pages on the Website.
Minimum and maximum stakes: Each game and betting market has its own minimum and maximum stake limits, which are displayed on the game interface or rules. The Operator may adjust these limits at any time and may impose individual Account limits where considered appropriate for risk or responsible gambling reasons.
Bet acceptance: A Bet is deemed accepted and valid only once it has been recorded on the Operator's servers and appears in your betting or game history. If a conflict arises between your on-screen display and the Operator's server logs, the server logs will generally prevail, subject to error-handling rules and your statutory rights under mandatory consumer law, where applicable.

Cancellation, Modification and Settlement of Bets

Player-initiated changes: Once a Bet has been placed and accepted, you cannot usually cancel or modify it. Any exceptions will be clearly indicated in the relevant game rules or on the bet slip (for example, "cash out" functionality, where offered, is subject to conditions and availability).
Operator correction of errors: In the event of an obvious error, including but not limited to incorrect odds, clearly incorrect game results, technical malfunctions, or mispriced markets, the Operator may void the affected Bet(s), settle them at the correct price, or apply other fair corrective measures. An "obvious error" is one that a reasonable person would recognise as such in the circumstances.
Interrupted games: If your game session is interrupted due to connectivity issues, device failure, or similar factors, the outcome recorded on the Operator's servers will be decisive. Where possible, you will be able to resume the game at the point of interruption or view the final outcome through the game history.
Third-party providers: Many games are provided by third-party software suppliers. In case of discrepancy between these Terms and the specific game rules of a supplier, the game rules will generally govern the mechanics and outcomes, while these Terms govern your relationship with the Operator.

Conduct in Live Casino, Chats and Interactive Features

Respectful behaviour: You must interact respectfully with dealers, staff and other players. Abusive, threatening, defamatory, discriminatory, racist, sexist or otherwise offensive language or behaviour in chats, live tables or any interactive feature is strictly prohibited.
No collusion or cheating: You must not collude with other players, use bots or automated tools, exploit software bugs, or employ any strategy that gives you an unfair advantage, including advantage play that breaches game provider rules. The Operator may suspend or close Accounts and void Bets or winnings arising from prohibited conduct.
No promotion or solicitation: You must not use chat or other features to advertise products or services, solicit funds, or share external links that are harmful, fraudulent or unrelated to the Services.

Responsible Gambling

Personal responsibility: You acknowledge that gambling involves financial risk and may lead to loss of money. You should only gamble with funds you can afford to lose and should monitor your gaming behaviour carefully.
Tools and limits: The Website may offer certain account-level tools such as deposit limits, session limits or time-outs. Availability and functionality of such tools may differ from those provided under UKGC regulation. Where available, you are encouraged to use these tools to manage your gambling.
External support: If you are in the UK and believe you have a gambling problem, you can seek support from independent organisations such as GamCare and BeGambleAware (for example, via www.begambleaware.org), bearing in mind that the Operator is not UKGC-licensed and not integrated with UK self-exclusion schemes.

Bonus Terms

General Bonus Conditions

Promotional nature: Bonuses are promotional features offered at the sole discretion of the Operator. Each Bonus is subject to specific terms set out in the corresponding offer (e.g. welcome bonus, reload bonus, free spins, cashback or loyalty rewards) and these Terms.
Eligibility: Some promotions may be restricted by country, currency, product type or player segment. The Operator may limit or deny participation in specific promotions if you do not meet the stated eligibility criteria or where required for risk management or fraud prevention.
Identification and KYC: The Operator may require successful completion of KYC verification before crediting a Bonus, allowing wagering of Bonus funds, or processing withdrawals related to Bonus play.

Bonus Activation and Wagering Requirements

Activation: Bonuses may require you to opt-in, enter a bonus code, select a promotion during deposit, or meet minimum deposit requirements. Details are displayed in the relevant promotional description. Failure to follow the specified steps may result in the Bonus not being credited.
Wagering requirements: Unless stated otherwise, Bonuses and any associated winnings must be wagered a specified number of times (e.g. 30x, 40x or as indicated in the promotion) on qualifying games before they can be converted to Real Money Balance and withdrawn. Different games may contribute differently to wagering (for example, slots may contribute 100%, while table games contribute at a reduced rate or not at all).
Time limits: Bonuses are typically subject to an expiry period (for example, 7, 14 or 30 days from activation), as specified in the relevant offer. If wagering is not completed within the indicated timeframe, the Bonus and any associated winnings that have not yet been converted to Real Money Balance may be forfeited.

Prohibited Games, Bets and Actions

Game restrictions: Certain games, game categories or providers may be excluded from Bonus wagering or may have limited contribution. The list of excluded or restricted games is published in the Bonus terms for each promotion and may be updated.
Irregular betting patterns: The Operator may prohibit or restrict betting patterns considered abusive, including but not limited to: low-risk wagering strategies, equal betting on red/black, backing both sides of the same event, or placing high-value bets after using a lower stake volume to meet wagering requirements.
Abuse and fraud: Bonus abuse includes opening multiple Accounts, collusion, use of VPNs to circumvent territorial restrictions, or exploiting software errors. The Operator may cancel Bonuses, void winnings derived from abuse, and close or restrict Accounts involved in such behaviour.

Combining Promotions and Bonus Stacking

One promotion at a time: Unless explicitly allowed, only one active Bonus may be in play at any given time and Bonuses cannot be combined or "stacked." Attempting to participate in multiple overlapping promotions without meeting the conditions may result in cancellation of one or more Bonuses.
Real Money vs. Bonus Money: In most cases, your Real Money Balance will be used before your Bonus Balance. Specific order of funds usage is set out in the relevant Bonus rules. Winnings from Real Money wagers are always Real Money, while winnings from Bonus funds are subject to wagering requirements until conversion.
Right to withdraw: You may request withdrawal of your Real Money Balance at any time, subject to KYC and these Terms. However, an active Bonus may be cancelled together with any associated unfulfilled wagering and related Bonus winnings if you request a withdrawal before wagering requirements are met.

Payments & Withdrawals

Deposit Methods and Processing

Payment options: The Website may support deposits via bank cards, e-wallets, bank transfers, vouchers, and cryptocurrencies, as listed in the cashier section of 1iks.casino. Availability of specific methods depends on your country and the Payment Processors used.
Payment Processors: Deposits and withdrawals may be processed by third-party entities, including but not limited to Exidna Enterprises LTD, Exinvest Limited and Klafkaniro Ltd, acting as authorised processing agents for the Operator. Transaction descriptors on your bank or card statements may therefore refer to these or similar entities.
Limits and fees: Minimum and maximum deposit amounts, as well as any fees charged by the Operator or Payment Processors, are displayed in the cashier area. Your bank, card issuer or wallet provider may also apply their own fees, charges or exchange rates, for which the Operator is not responsible.
Currency: The Operator offers Accounts in one or more currencies. If your payment method currency differs from your Account currency, currency conversion may be applied by the Payment Processor or your bank at prevailing rates, potentially including conversion fees.

Withdrawals and Verification

Withdrawal requests: You may request withdrawal of all or part of your Real Money Balance, provided that any pending Bets have been settled and all relevant wagering and KYC requirements have been met. The Operator may impose minimum and maximum withdrawal amounts per transaction or period.
Payment route: Where possible, withdrawals will be processed using the same method (and to the same account) that was used for deposit, in line with anti-money laundering principles. If this is not feasible, the Operator may require an alternative method in your name.
Processing times: The Operator aims to review and process withdrawal requests within a reasonable period, typically within a few business days after all KYC and security checks are satisfied. Actual time to receipt of funds may vary depending on the Payment Processor, banks, card schemes, blockchain confirmations for cryptocurrency, and other factors outside the Operator's control.
Verification requirements: The Operator may withhold withdrawal processing until you have successfully completed KYC and any additional checks needed to verify your identity, payment method ownership, or source of funds, especially for higher-value transactions.

Refunds, Chargebacks and Payment Disputes

Deposits are not purchases: Deposits are intended solely for gambling on the Website and do not constitute purchases of goods or services. Once a Bet is placed, it cannot ordinarily be reversed.
Refunds: The Operator may, at its discretion and in exceptional circumstances, agree to refund unused deposits to the original payment method, subject to necessary security and anti-money laundering checks. Bonuses granted on such deposits may be cancelled.
Chargebacks: You agree not to initiate chargebacks without first attempting to resolve the matter with the Operator. If a chargeback is initiated, the Operator may suspend or close your Account, deduct any associated costs or fees from your Account balance, and may void Bets or winnings where the underlying deposit is reversed.

Handling of Bets, Winnings and Bonuses

Bet settlement: When a Bet is settled in your favour, your Account will be credited with the corresponding winnings. If settlement is later found to be erroneous, the Operator may reverse or adjust the transaction in accordance with these Terms.
Bonus-related withdrawals: Winnings derived from Bonus funds may only be withdrawn once all applicable Bonus conditions have been met, including wagering requirements and timeframes. Failure to comply may result in forfeiture of the Bonus and such winnings.
Funds segregation and risk: As an offshore operator, the Operator does not represent that customer funds are protected or segregated to UKGC standards. By using the Website, you acknowledge that your funds are held under the regulatory regime of Curaçao and that protections may be lower than those required under UK law for UK-licensed operators.

Limitation of Liability

Operator's Obligations

Service provision: The Operator will use reasonable skill and care to provide the Services, maintain fair and functioning games, and ensure that results are determined in accordance with the published rules and, where applicable, certified random number generator (RNG) mechanisms of third-party providers.
Accuracy of information: The Operator seeks to ensure that information on the Website, including game rules, odds and account balances, is accurate and up to date. However, typographical errors, technical inaccuracies or temporary discrepancies may occur.
Technical maintenance: The Operator may from time to time suspend or limit the Services for maintenance, updates or security reasons. Where reasonably possible, advance notice will be provided via the Website, but urgent situations may require immediate action without prior notice.

Exclusions and Limitations

Technical failures and interruptions: The Operator is not liable for any loss, damage or disruption resulting from failures of telecommunications, internet connectivity, hardware or software (including your own devices), or from delays or interruptions outside the Operator's reasonable control. This includes, but is not limited to, disconnections, lag, or inability to place or settle Bets.
Indirect and consequential loss: To the fullest extent permitted by applicable law, the Operator is not liable for any indirect, consequential or special loss or damage (including loss of profits, business, data or goodwill) arising out of or in connection with your use of the Services.
Maximum liability: Subject to mandatory legal protections that cannot be excluded, the Operator's total aggregate liability to you in respect of any claim arising under these Terms or in relation to the Services will not exceed the lesser of: (i) the amount of the relevant Bet or Wager giving rise to the claim; or (ii) the amount of your net losses on the Account during the 90 days preceding the incident on which the claim is based.

Non-excludable Rights

Consumer rights: Nothing in these Terms excludes or limits any liability that cannot be excluded under applicable law, including any mandatory rights you may have as a consumer under the laws of your country of residence. If you are a UK Player, certain UK consumer protection laws may apply on a mandatory basis, even though the Operator is based offshore.
Fraud and misconduct: The Operator does not exclude or limit its liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited under applicable law.

Intellectual Property Rights

Ownership of Content and Software

Proprietary rights: All rights in and to the Website and its content, including but not limited to text, graphics, logos, icons, images, audio, video, software, underlying source code, and data compilations, are owned by the Operator, its affiliates, licensors or content and software providers.
Trademarks: The brand name 1x-casino-united-kingdom, the domain 1iks.casino as used for this project, and any related trade names, logos or service marks are owned by the Operator or its licensors and may not be used without prior written consent.
Licence to use: You receive a limited, personal, non-exclusive, non-transferable licence to access and use the Website and the Services for personal entertainment purposes only, in accordance with these Terms and any applicable Rules.

Prohibited Uses of Intellectual Property

No copying or distribution: You must not copy, reproduce, publish, distribute, transmit, display, modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works from any part of the Website or the software used in connection with the Services, except where expressly permitted by law.
No unauthorised access: You must not attempt to access the Website's source code, server infrastructure, or any back-end systems, nor interfere with the normal functioning of the Services.
Third-party content: Games and content provided by third-party suppliers remain the property of those suppliers. Your use of such content is subject to these Terms and any additional end-user licence terms imposed by the relevant supplier, where applicable.

Privacy & Data Protection

Privacy policy: The Operator processes personal data in accordance with its Privacy Policy as published on the Website. The Privacy Policy explains what personal data is collected, how it is used, with whom it may be shared, and your rights in relation to your personal data.
Data controller: For the purposes of data protection laws applicable to the Operator's processing activities, the Operator acts as a data controller for personal data collected via 1iks.casino in connection with the Services.
International transfers: As an offshore Operator based in Curaçao and using international Payment Processors and service providers, your personal data may be transferred to and processed in jurisdictions outside your country of residence, including outside the UK and EEA, which may have different data protection regimes. The Operator will take appropriate measures to protect your data as described in the Privacy Policy.
Compliance: By using the Website, you acknowledge that your data is processed in accordance with the Privacy Policy and these Terms, and that the Operator may process your data for purposes including KYC, anti-money laundering checks, risk management, regulatory compliance, customer support and responsible gambling.

Changes to Terms

Modification and Updates

Right to amend: The Operator may modify these Terms from time to time to reflect changes in law or regulation, improvements to the Services, new products, or operational requirements.
Notification: Material changes to these Terms will normally be communicated by one or more of the following methods: (i) posting an updated version of the Terms on the Website; (ii) displaying a prominent notice or banner on the Website; and/or (iii) sending a notice to your registered email address, where available.
Effective date: Unless otherwise specified, changes will take effect on the date stated in the updated Terms. Continued use of the Website after that date will constitute your acceptance of the updated Terms.

Your Options in Case of Disagreement

Review of changes: You are encouraged to review these Terms regularly. If you do not agree with any change, you should stop using the Services and close your Account.
Open Bets and balances: If you close your Account because you do not accept updated Terms, the Operator will, subject to KYC and these Terms, settle any outstanding Bets and allow you to withdraw your Real Money Balance, excluding any forfeited Bonuses or Bonus winnings, where permitted by law.

Termination & Suspension

Termination by the Player

Voluntary closure: You may request closure of your Account at any time by following the instructions in the Website's account menu or by contacting customer support via the channels provided on 1iks.casino.
Effect of closure: On closure, the Operator will, subject to KYC and applicable checks, pay out your Real Money Balance (excluding Bonus funds and associated winnings that are not eligible for withdrawal) using a method determined in line with these Terms.

Suspension and Termination by the Operator

Grounds for suspension: The Operator may suspend or restrict your Account, with or without prior notice, if it reasonably suspects: (i) breach of these Terms or the Rules; (ii) underage gambling; (iii) fraud, collusion, money laundering or other unlawful activity; (iv) misuse of Bonuses or promotional abuse; or (v) any behaviour that threatens the integrity of the Services.
Investigation: During suspension, the Operator may investigate the matter, request additional information or documentation, and temporarily withhold withdrawals until the investigation is complete. You must cooperate fully and promptly with such requests.
Termination: The Operator may close your Account where serious or repeated breaches occur, where required by law or regulation, or for other legitimate business reasons. In such cases, the Operator will normally pay out your Real Money Balance, subject to any right to withhold or forfeit funds that are associated with unlawful activity, fraud, or material breach of these Terms.

Refunds and Forfeiture on Closure

Lawful closure: If your Account is closed in circumstances not involving fraud or serious breach (for example, at your request), unused deposits forming part of your Real Money Balance will be returned to you, subject to KYC and any reasonable processing checks and fees.
Forfeiture: If your Account is closed due to fraud, money laundering, abuse of Bonuses, or other serious breach of these Terms, the Operator may be entitled to void Bets, cancel Bonuses and Bonus winnings, and withhold funds to the extent permitted by applicable law and any obligations towards law enforcement or regulators.

Governing Law & Jurisdiction

Applicable Law

Primary governing law: These Terms and your relationship with the Operator are governed by the laws of Curaçao, without prejudice to any mandatory provisions of the law of your country of residence that cannot be excluded by agreement.
UK-specific note: If you are a UK Player, you acknowledge that the Operator is not licensed by the UKGC and that the UK regulatory framework, including UKGC licence conditions and codes of practice, does not apply to the Operator. However, certain mandatory UK consumer rights may still apply to you under UK law.

Dispute Resolution

Internal complaints procedure: If you have a complaint, you should first contact the Operator's customer support via the channels provided on 1iks.casino, giving full details of the issue. The Operator will investigate and attempt to resolve your complaint within a reasonable timeframe.
External escalation: As an offshore operator not licensed by the UKGC, the Operator is not obliged to use UK-approved Alternative Dispute Resolution (ADR) providers and may instead rely on its internal processes or any dispute mechanisms recognised under Curaçao regulation.
Court jurisdiction: Subject to any mandatory rights you may have under local law, any dispute arising out of or relating to these Terms, the Services or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts of Curaçao. Nothing in this clause limits your right to bring proceedings in the courts of your country of residence where such right is mandated by applicable consumer protection law.

Contact Information

Website and brand: The Services are provided under the brand 1x-casino-united-kingdom via the Website https://1iks.casino, for the purposes of this profile and Terms.
Operator details: The Operator is ACOM Latin America N.V., company registration number 157769, incorporated in Curaçao and operating under Curaçao eGaming licence number 1668/JAZ. The specific registered office or mailing address may be updated from time to time and, at the date of these Terms, is not specified in this document; current details (where required) are published via the Website or relevant licensing records.
Customer support: For general inquiries, technical issues, account questions or complaints, you should use the customer support channels made available on 1iks.casino, which may include live chat, on-site messaging or web forms. Where specific contact details such as email addresses or telephone numbers are displayed in the "Contact Us" or "Help" sections of the Website, those details form part of these Terms by reference.
Legal and compliance contact: Any formal notices or legal correspondence relating to these Terms, regulatory matters or alleged breaches should be submitted through the contact options indicated for "legal" or "compliance" (if provided) on the Website, or via the general support channels clearly marked for such purposes, which will route your communication to the appropriate department.
Historical information: The historical domain 1xbet.co.uk was previously operated in the UK by FSB Technology (UK) Ltd under UKGC licence number 22201; that licence was suspended and subsequently surrendered in 2019. This historical arrangement does not apply to the current offshore services at 1iks.casino, which are not UKGC-licensed.